Getting Started

Getting Started

General Information

App Registration

Device Requirements

Compatibility List

Cleaning Procedures

Intended Audience 

This ultrasound system is intended for healthcare professionals who operate and maintain the product.
Familiarity with ultrasound techniques is a must to use this device.
This section does not include sonography training or clinical procedures.

Indications For Use

The Apache Ultrasound System is a portable ultrasound system intended for use in environments where healthcare is provided by trained healthcare professionals. The, Gynecological, Fetal Echo, Apache Ultrasound System is intended for diagnostic ultrasound imaging in the following applications: Abdominal, Fetal/Obstetric Musculo-skeletal (conventional and superficial), Small Organ (including breast, scrotum, thyroid), Peripheral Vessel, Carotid, Urology, and Pediatric. The system provides diagnostic ultrasound imaging in B, Color Doppler, M, PW and Combined (B+M; B+CD) modes. 

About the Probe

Light Indicators

  • Fast blinking green: waiting for connection
  • Solid green: device connected
  • Slow blinking green: system booting up
  • Solid yellow: system abnormality

Turning the Probe On/Off

  • To turn on the device: press the power button on the probe. A blinking green light indicates the device is on and waiting to be connected. 
  • To turn off the device: press and hold the power button until the power light is off. 

Charging the Probe

  • To charge the probe, put the probe vertically into the cradle. Check for the blinking white light turn into a solid white light meaning charging is complete. 
  • The charging cradle can be a power bank without connecting to the adapter. 

Aco Smartcare App Registration:

  • App Installation for Aco Smartcare is available on iOS & Android.  

Delete an Account:

Aco Smartcare Ultrasound requires users to have an account, and for those who store images, videos, and other data information in their exam lists, Aco Smartcare provides the option for users to remove accounts by contacting Service Team to submit a formal request for removal.

App: Latest Apache version

App Installation: 

Download Apache Ultrasound via Apple Store or Google Play Store.

Registration for App: 

  1. Read “Terms of use” and click agree to continue. 

2.For Android users, please allow “Apache” to access device’s location “While using the app” to continue.

Click “Create New Account” to start registration.

3. Submit information to create an account.

Please make sure the email address is a valid account.

4. Verification mail is sent to the emailed address.

5. by clicking the “link” received in the mail.

6. is complete after verifying email account. 

After logging in for the first time, a walk-through will be shown on the screen. 

Registration for Probe: 

Note: For first time registration, please make sure the probe has been charged on the cradle for suggested 1 hour before turn-on for the first time. 

  1. Hold down to the power button to turn the probe on. 

2. In the Probe List page, press “Add New Probe.” 

Please make sure the probe is ON, connected to the internet, and the LED green light of your probe is blinking repeatedly. 

3. Create your own organization by entering a name of your choice and press “Scan Probe” to complete the process of adding new probe. 

Name of the organization can be set as e.g.: Device Owner, Hospital/Clinic, or a department.

4. Scan QR code on the back of the probe

5. For iOS system, press “Join” for network connection.

Manually switch to a valid Wi-Fi network and press “Try again” to connect again

6.Probe information is listed on the screen. Please confirm the probe information and click create organization to complete this process.  

7. Registration is complete. Refresh the page to activate the probe for the first time. Choose a preset and press “Start Exam” to start the scan.

8. To check probe information, click the list icon on the upper left corner and choose “Help & About” for complete information. 


Meeting the minimum requirements for mobile devices is highly recommended.

Not meeting the requirements may result in low-quality images and connectivity issues.

Minimum Specifications for Mobile Device

Operating Systems: Qualcomm Snapdragon 855, Apple A13, or faster CPU, with minimum 6GB of RAM Android 10 or above, iOS 14 or above

Internal Storage Requirements: Minimum 30 MB of storage space for patient information and images. (Check Apache Cloud Image Database for more storage space.)

Display Screen Requirements: 1280 x 800 resolution (minimum), at least 14 cm (5.5 in) in size

Connectivity: IEEE 802.11n 5G wireless networking capability, Wi-Fi Direct supported (Android)

IEC 60950-1-compliant

Device Name


  • Samsung Galaxy Tab S6 Lite (2022)
  • Samsung Galaxy Tab S6
  • Samsung Galaxy Tab S7
  • Samsung Galaxy Tab S8
  • Samsung Galaxy Tab S9
  • Samsung Galaxy Tab S9 FE
  • Samsung Galaxy S10 
  • Samsung Galaxy S21
  • Samsung Galaxy S23 Ultra
  • Google Pixel 6


  • iPhone X/ 11/ 12/ 13/ 14/ 15
  • iPad Pro Gen 4/
  • iPad Air Gen 4/ 5
  • iPad Gen 9
  • iPad mini-Gen 6

Select cleansers and disinfectants for non-critical or semi-critical uses defined by Spaulding classifications and clean the probe following by the steps as shown below :

  1. Check the probe before cleaning. Do not proceed with cleaning if there’s any obvious and unacceptable deterioration such as corrosion, discoloration, or serious damaged cracks. Contact your sales representative for assistance.
  2. Turn off the probe, and keep it disconnected from the charging cradle.
  3. Remove any remaining gel or drying of soil from the probe by using premoistened soft cloth or using running water and a gloved hand or a soft sponge.
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